Private Cloud Service Level Agreement- GloboTech

GloboTech Commitment to Success

01Dedicated
Technical Account Manager

GloboTech's dedicated technical account manager will work with you and your team to plan, deploy and monitor your private cloud to help your organization overcome the challenges of tomorrow.

02Dedicated
Infrastructure

GloboTech's single-tenant infrastructure will allow you to meet higher security standards and take full advantage of your server's resources, without noisy neighbours.

03Secure and
Compliance Ready

When it comes to business, security is a concern. GloboTech's state-of-the-art data center is SOC 2 Type 2 certified and complies to section 9 and 12 (physical premises) of the PCI-DSS to ensure your customers' sensitive data and process credit card information in a secure environment.

04Flexibility
and scalability

GloboTech’ Private Clouds are easily expandable to accommodate your increasing traffic needs. By adding additional compute nodes, we can provide an extremely flexible infrastructure that can accommodate your growth.

05Management
and SLAs

At GloboTech, we strive to find the best solution and provide unmatched support to all our customers. That's why we manage infrastructure, virtualization, and private cloud; Leaving only your application infrastructure to manage.

Our Commitments

100% Network Uptime

Our fully redundant network has been designed to guarantee you 100% Uptime. It's as simple as that.

100% Power Uptime

The (green) electricity in our datacenters will always be available to power your infrastructure.

99.9% Private Cloud Uptime

We guarantee the success of our infrastructure, for production, with 99.9% uptime on your private cloud host server.

Infrastructure & Service Level

GloboTech Communications data centers have been designed to be completely redundant in power and network. With one of the best service level agreements in the industry, GloboTech guarantees you a hassle-free hosting experience.

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